No queues, no fuss.
Just a brew for you.

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About Our App

Whether you are in a morning rush, afternoon slump or simply need to get your coffee fix on-the-go, Coffee Monster™ makes experiencing your favourite beverage easy and convenient. A simple Coffee Monster™ account allows you to order and pay for your beverage from your favourite barista or discover a new spot, while collecting loyalty across all stores.
Our location service will notify the barista when to have your beverage ready so that you can pick it up – or have it delivered to your car or office – in the blink of an eye.

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Order & Pay

Each time you order from a Coffee Monster™ merchant your personal order will be ready and waiting– just the way you like it.

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Loyalty

With every purchase you earn a loyalty point. Earn 10 points and you can order your next coffee for FREE at any store on the app

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Discovery

You will be able to search for stores along a route or in a particular area to discover new speciality coffee shops

Get your fix in any of these ways

Barista Service On-The-Go
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Caffiends Beastly Barista

Coffee Lovers

Convenience


Don’t queue for your brew

Don’t have time to wait for your order? Order through the Coffee Monster™ app and we will have your beverage ready for you when you arrive.

Loyalty


Coffee Monster™ Points

Earn Coffee Monster™ loyalty points and collect a free coffee for every 10 purchases.

Personal


Barista Buddies

Coffee Monster™ allows baristas to get to know you a little better. Being a regular means they can improve their service to you – and even offer you a special or two!

Safe


Pay, Track, and Deliver

You order and pay for your beverage in advance. Select Geo-estimate or Scheduled Time and our countdown service will let the barista know when you are nearby to make sure your order is ready to pick up - freshly made and just the way you like it.

Locate


Jo On The Go

If you’re on the road and want to find a barista, the app will provide you with a list of local favourite baristas nearby. From unexpected road trips to regular meet-ups – Coffee Monster™ has you covered.

Merchants

Reach new customers


Many customers don’t purchase beverages because they either don’t have the time to stop, don’t know if they have the time to stop, or simply don’t feel like waiting in a queue. With Coffee Monster™ you can reach more customers by taking the guess work out of ordering time, and provide new customers with a quick and easy way to buy your products.

Easy and efficient


The Coffee Monster™ app makes it easy and efficient to process orders. You are able to trade immediately without a POS integrated set-up by simply downloading the Merchant App and using it to receive orders to prepare. The handy countdown service will help ensure you have their beverage ready on time, just the way they like it.

Marketing opportunities


The Coffee Monster™ app offers a whole new world of marketing opportunities. Some idea’s include:
1) You can use the app to identify regulars and provide them with special offers
2) You can add your latest beans, promotions, and products to your menu
3) You can share your latest events with Caffiends
4) An order history can help you understand purchasing patterns, and use this information to your advantage
5) Coffee Monster™ loyalty points will allow you to reward Caffiends for regular purchases. This is a simple, transparent loyalty system that you do not need to manage

Become a Beastly Barista (Merchant)

Sign-up

Frequently Asked Questions
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How do I use Coffee Monster?

  • Simply download the app and register now with Coffee Monster. Set up your payment profile and you are ready to go! You will find a list of available baristas and their menus so that you can place your order and pay on the spot.

Why is it necessary for me to "allow notifications"?

  • Coffee Monster relies on notifications to allow the barista to communicate the progress of your order to you, the Caffiend. Please allow notifications in the settings of the Coffee Monster app.

Where do I collect my order?

  • You can collect your order directly from the barista. Some baristas offer a car-delivery service, and will bring your beverage straight to your car.

How far from the barista will you deliver?

  • Barista who wish to deliver to nearby offices will deliver within a reasonable walking distance - after all, we are sure you would like your favourite coffee to be as hot as possible when it gets to you. The distance or office precinct that the barista supports is indicated on the checkout page, or is 1km.

How will the barista know it is me?

  • Please ensure you include a profile picture and a vehicle registration number in the registration process. The barista will use these to identify you.

How can I be sure my beverage will be hot?

  • Coffee Monster uses a geo location estimate or a scheduled time countdown to track where you are. The barista will only process when you are within a specified timeframe.

Can I order for someone else to collect on my behalf?

  • Not right now, but we promise our future releases will have a whole host of nifty features.

Is it only available in the morning?
  • Merchants and baristas will be available all day in line with their operating hours. The App will show if a merchant is offline and not taking orders from Coffee Monster.
Can I only order coffee?
  • No, baristas will be able to upload a short, on-the-go menu of their choice to cater for as many people as possible. Yes, even you with your soy-latte triple-brewed low-froth high-volume cappumachochino.
How is my payment processed?
  • Credit and debit card details are loaded and can be stored on your first order. Payment is processed through the card at time of purchase and Coffee Monster will settle the transaction with the merchant.
Is it secure?

  • Coffee Monster uses industry-standard encryption and does not hold any of your payment information on file.

What happens if my phone dies while I am on the way?

  • The order is sent through to the barista when you click “order” which means we will have an expected time of arrival.Coffee Monster will, however, not be able to update you on progress but will still do our best to have the beverage ready when you need it. Best you invest in a powerbank of some sort.

What if I change my mind, or get called to an emergency while on the way?

  • At the moment Coffee Monster will not be able to cancel an order and any orders you pay will be processed. We will, however, add this feature to a future release!

Will I be sure that my beverage will be ready when I arrive?

  • Coffee Monster and our merchants are obsessed with having your beverage ready, when you need it. In the unlikely event that your order is delayed, make sure you rate the barista on the app so that Coffee Monster is notified about any problems.

What if I am in a new area. How can I find a Coffee Monster merchant?
  • Our Coffee Monster app includes a barista finding service. Locate a Coffee Monster barista by clicking on the “locate” icon.
Do I pay extra for using the Coffee Monster app.
  • You don't pay any additional fees to use our Coffee Monster App as our arrangements are made with our Monster Spots. However menu prices may differ from stores depending on the Monster Spot.
What is a Monster Bean?
  • Each time you purchase a coffee, Coffee Monster will reward you with a Bean.
How many Coffee Monster Beans do I need for a free coffee?
  • Once you have 10 Monster beans, your next coffee will be on the house!
Can I choose where to redeem my free coffee?
  • Your free order is automatically included in your next purchase, so choose your barista wisely.
My favourite barista is not a Coffee Monster merchant, what can I do?
  • Oh no! Let us know who the merchant is and we will contact them. Complete our Contact Us form or send us an email to admin@coffeemonster.co.za
click to find a Monster Spot
App Screenshots

Coffee Monster™ app available for download

Order your daily dose on the go.
Download the Coffee Monster™ app for iOS or
Android to avoid queuing for the brewing…